Question 1

Do I need to paint or pre-treat the wall myself first?

Accepted Answer

For the best color result, we recommend a light, even base (preferably white or light gray). If the surface is very absorbent (such as fresh plaster), we recommend a primer. We can take this entire process off your hands.

Question 2

Can DM SurfacePrint also print white ink?

Accepted Answer

Yes! Unlike many standard printers, we can print with opaque white ink. This is ideal for prints on dark surfaces (such as a black wall or dark wood) or for beautiful effects on glass.

Question 3

What happens if I don't like the print anymore after a few years?

Accepted Answer

A wall print can easily be painted over with standard wall paint (after light sanding). Depending on the coating, a floor print can be removed or replaced with a new print or other floor covering.

Question 4

Is it possible to print in damp rooms (such as the bathroom)?

Accepted Answer

Certainly! Our UV ink is waterproof. For direct contact with water (for example, in a shower cabin), we apply a special sealant so that the print and the wall underneath remain optimally protected against moisture and limescale.

Question 5

Is it possible to print on glass or mirrors?

Accepted Answer

Absolutely. We can print directly onto glass for kitchen splashbacks or glass office partitions, for example. We can make the print fully opaque or leave it transparent for beautiful light diffusion.

Question 6

Can DM SurfacePrint also print outdoors (facades/walls)?

Accepted Answer

Our UV inks are weather-resistant and water- and sun-resistant. We can print directly on exterior walls, concrete blocks, or wooden fences. For extreme weather conditions, we recommend an extra protective coating for an even longer lifespan.

Question 7

What is the maximum height of the print head?

Accepted Answer

Our wall printer can print up to a height of 4 meters in a single pass. For higher walls, we use a special assembly system, allowing us to reach virtually any height.

Question 8

Is it possible to print on a surface that is not 100% flat?

Accepted Answer

Our printer is equipped with sensors that continuously measure the distance to the wall. This allows us to guarantee a sharp print even on slightly bumpy walls (such as brick or rough plaster) without the print head touching the wall.

Question 9

What should I do with power outlets or light switches on the wall?

Accepted Answer

No problem. We can dismantle these beforehand or carefully tape them off. The printer software can skip certain areas if necessary, so that your switches remain nice and clean.

Frequently Asked Questions